Customer Testimonials

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DealerRater Oct 26, 2018

I just bought a used car from a 3rd party. As it turns out there were problems with the car that needed immediate attention I went to Campbell Volkswagen 1st thing in the morning without an appointment and they were able to fit me in . They fixed the problems, were very thorough and did an outstanding job. They kept me informed of the status along the way and came in under their estimated cost. Sonny and the team at Campbell VW were great!

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DealerRater Sep 10, 2018

The dealership and staff was nice to deal with and very accommodating upon arrival asking if we needed or wanted anything! The staff was organized, knowledgeable, and got straight to work. You could sense it was their goal to make your visit comfortable and memorable which the succeeded with. Overall they were thorough, genuine, and fair!

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DealerRater May 24, 2018

It was my first time at Cambell service, nothing else to say that it was an excellent experience. Peter was very helpfull and has taken great care of me and my car. Thank you to Peter and kudos for the whole team.

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DealerRater Oct 18, 2017

Optimism - Service repaired my Jetta on my first day of work within my budget and without delay. Thanks for “making things new within and without”.

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DealerRater Jul 21, 2017

After visiting a few dealerships who had the car we wanted and experiencing high pressure, rude salesmen and a sales manager who seemed to have no interest in working with us, Campbell Nelson was a breath of fresh air. From the moment we walked in we were welcomed, greeted by friendly staff and gently walked through the process of buying exactly what we wanted. We felt respected and listened to. Never rushed, offered water and coffee and frankly, everyone was just nice and upbeat. Not in a slimed salesman way, but in a human way. Even after we had all ...

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DealerRater Jun 6, 2017

Johnnie Lamm made my buying experience the easiest I've ever had. That's something when you consider I live in Maine! The entire purchase was handled via email and phone. The car was the first for my daughter and now she's spoiled due to the smooth transaction. Johnnie and his team went out of their way, even picking my daughter up at the airport and taking her to the dealership. Thank you.

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DealerRater May 3, 2017

73-year-old lady looking for a used car happens upon a smart problem-solver. Budget considerations, varied use of car considerations, garage size considerations. Voila! the right car, beautifully detailed, operation instructions expertly and comprehensively gone over. Stressless experience, great result!

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DealerRater Apr 28, 2017

Peter Szegiet is so helpful and always willing to make it right with the customer. I've been bringing my 2008 Rabbit in for service since I purchased it at Campbell Nelson in 2009 and have always been pleased with the service. I recently purchased a 2013 Tiguan from Campbell Nelson and unfortunately had some problems with it during the first couple of weeks of ownership. Peter, as usual, provided excellent customer service and made sure that the problems were fixed in a timely manner and without additional cost to me. I will continue to purchase vehicles from Campbell Nelson and will never ...

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DealerRater Mar 26, 2017

I had purchased a Golf TDI from Campbell Nelson 3 years ago and was heartbroken to have to turn it back into Volkswagen due to the emissions debacle. I decided to replace it with a new Golf Alltrack, but none were available with the options and color I wanted. Clint did an amazing job locating one for me and had it delivered exactly as promised. He made the whole experience painless from start to finish. Clint’s level of customer service was second to none and I will most definitely recommend him and his team at Campbell Nelson to anyone looking ...

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DealerRater Mar 14, 2017

I used to work at Campbell Nelson several years ago, and Mike has always been a cool dude. This is my second purchase from him at Campbell Nelson, and he works super hard to get you the car you want. Proud owner of a 2015 GTi right here, will be returning in the future!!

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DealerRater Feb 23, 2017

I had been looking for a vehicle for three months and was referred to Mike and contacted him. Mind you I have less than perfect credit, and was afraid that I would get denied. After contacting Mike and setting up an appointment, he was able to help me in the quickest way possible and made it so easy for me to finance my vehicle. After providing general information via fax, what really impressed me was that he had all the paperwork layed out prior to my arrival and made it simple for me. I highly recommend and WILL recommend family ...

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DealerRater Dec 23, 2016

Mike was awesome! Before visiting Campbell Nelson I had been to other dealerships and was treated poorly and was told it would be impossible to get a decent car or interest rate after filling bankruptcy and didn't have a lot of hope. I was given Mikes business card and told to call him and figured I would give it a shot. I'm so glad I did! Mike made the process easy and simple and didnt give me a run around at all. I was able to get into a car with ZERO down and a decent interest rate. ...

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DealerRater Dec 21, 2016

We came to this dealership because of an app that we used to get pre approved! Mike was amazing. Prior to coming to Campbell's we went to Good Chevrolet where we were treated awful and we left drained emotionally. When we got there we met with Mike . After a few mins he came to us with straight honesty and respect!!!! We left with a great car and smiles on our faces and it did not take forever!!!' Thanks Mike we will be back !'

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DealerRater Oct 31, 2016

I came in to look for a replacement vehicle. I started working with Scott from start to finish the experience was exceptionally stress relief. I explained what I was looking for in a car and he showed me what my options were within those parameters. He's extremely patient with all the questions I asked him and there was no pressure to make me make a decision I was there for a couple of hours and even though it looked like I could not make up my mind, he gave all time I needed. I purchased a 2016 Tiguan and I ...

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DealerRater Sep 21, 2016

Purchased a used car for my wife. Financing was taken care of before I even walked through the door. Arrived just to pick out the car and sign paperwork. Easiest and friendliest transaction ever. Very happy with the level of service that I received.

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DealerRater Oct 29, 2015

The Tiguan purchase was our 4th car from Campbell-Nelson and perhaps our most notable - not just for vehicle quality, but the outstanding customer experience. Despite significant pain from a back injury, salesman Alan Kemper made it to our arranged appointment and that meant a lot to us. The car was everything we'd expected and more, whilst the insurance and finance members of the team made a point of putting us at ease. Alan even removed our Veterans plate and from start to finish, looked after our every need. We look forward to our next visit to CN, be ...

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DealerRater Oct 3, 2015

Thank you Eric Forrer for the great experience in buying my 2015 Passat. I hated to part with my 2014 Passat TDI but couldn't see myself driving it anymore. I especially appreciated you calling me about the extra rebate. It speaks well for you and the dealership.

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DealerRater Jun 11, 2015

Campbell Nelson VW is a fantastic place to shop. I just bought my 2014 VW Jetta and was a great experience for me, a first time buyer. They are very helpful, they are not pressuring. Both the sales team and service dept. Are very friendly. The service dept is also very efficient and accommodating. Highly recommend Campbell Nelson!

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DealerRater Apr 4, 2014

I bought my first new Volkswagen in 30 years from Campbell Nelson in 2000 from Steve Donley. It was a new Jetta GL and it has been one of the best cars I have ever had. I sold it to a colleague at work and he really likes it. (He was trained in Germany as a Volkswagen mechanic) Then when my dad needed a new car he also bought a new 2004 Jetta, this one from Tom McCormick. He had an accident about a year later. If he hadn't been in that Jetta he may not have survived. When he got well ...

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DealerRater Jan 14, 2014

I went into Campbell Nelson looking to lease a car or to buy a slightly used car. My preference was to lease a car. With previous dealerships I had horrible customer service and the unwillingness to work with me with the situation I found myself in. Clint and Mike were very welcoming and worked with my situation to get me into the car that I truly desired. They figured out a way so I could drive away in a brand new car. I appreciate everything they did for me. I would recommend going to this dealership to anyone who asks. ...

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DealerRater Aug 3, 2013

I just purchased a new 2013 Passat TDI SE. My salesperson Greg Skartvedt was great, very knowledgeable and easy to work with. Travis were great too. There was no pressure and they showed me a way to purchase the car and keep my payments low. This is the third car I have purchased from Campbell Nelson and I recommend this dealership to my friends when they are looking for both new and used cars.

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DealerRater Aug 2, 2013

Two months ago I bought a 2013 Touareg TDI from Campbell Nelson and my experience was excellent. Before working with Campbell, I also worked with two other local dealers but I must say Campbell was head and shoulder above others in honesty and customer service. What Campbell focused on was getting the exact Touareg model/trim I wanted, and unlike one of the dealers, they never tried to convince me to buy an on-lot model that didn't match my needs. Furthermore, after I took delivery of a Touareg which they moved from another dealer, and realized the original dealer was ...

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DealerRater Aug 1, 2013

My wife and I could not have asked for a friendlier and overall more wonderful experience in purchasing our first new vehicle. Campbell Nelson came to us highly recommended and they absolutely did not disappoint. I can say with 100% certainty that Campbell Nelson, as well as Barry Garman, will always be our first stop when we are in the market for a new vehicle.

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DealerRater Jul 31, 2013

Both Alan and Cecil were personable and offered personal experiences in VW vehicles. I felt like Alan was honest about the vehicle we test drove and gave his true opinion regarding upgrades and/or other vehicles that would fit our needs. My husband and I are very excited to be in this vehicle. We're very happy. Even our two-year old likes the new car! She says "This car? My car!" Thank you.

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DealerRater Jul 31, 2013

We went into Campbell Nelson dealership with no intention of buying a car. We were just looking to see what was available that we could afford. Barry really listened to us and showed us some used cars that would fit our current need. There was a Beetle on the lot that was a very good buy and tried it out. We were sold on it! Normally I would have my husband take me home when it comes to the actual process of buying the car. I cannot stand the foolishness involved in the purchase of a vehicle, it really makes ...

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DealerRater Jul 31, 2013

Was looking for a used truck and Clint Richardson was very helpful. Have not purchased yet but will go back if they find something for me. Clint was never pushy and seemed to really listen to my needs. He didn't just try and sell me something I didn't want.

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DealerRater Jul 31, 2013

We purchased our last 4 cars from Campbell Nelson VW. Clint has sold us our last 3! He makes the process so easy and is very attentive to our needs, not trying to get us into something we don't want. We feel truly cared about as people, not just as customers. I have recommended Clint to several people and we always hear nice reviews about his service, even if they don't end up buying a car.

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DealerRater Jul 30, 2013

One of the smoothest transactions I have experienced regarding the purchase of a car. We loved it so much, we came back a month later to buy a second car! Dok was super helpful, knowledgeable and friendly. Both deals were completed in a timely manner. Any after the fact issues were handled efficiently. Campbell Nelson is the only dealership we will purchase from in the future!

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DealerRater May 25, 2013

Hands down; BEST car buying experience EVER!! Alan (my salesman) made the experience SO comfortable and relaxed. At no point, did I feel the 'pressure' that is- sadly- tagged to "car salesmen" as a whole.... I will be referring ALL my friends and family to him (& CampbellNelson) from now on:)) Thanx CampbellNelson!!

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DealerRater May 25, 2013

I had a year left on my Jetta lease when I went in to look around. Dok my salesperson helped me trade my car early and keep my payment same with no money down. It was so nice to have all the new features. Thanks guys!

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DealerRater May 25, 2013

We had shopped around for a used vehicle with certain criteria and spent a fair amount of time looking. Then we talked with Alan Kemper about what we were looking for. He helped us find the perfect vehicle that met all the criteria we wanted. The paperwork was fast and easy to work through. Alan was very friendly and courteous. This will certainly be the FIRST place we look for any future vehicle purchases. Thank you Alan and thank you Cambell Nelson VW.

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DealerRater May 24, 2013

This was my 3rd time getting a new Jetta @ Campbell Nelson, first time having Dok as my sales rep. He was very friendly and helpful. I would recommend him to my friends

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DealerRater May 24, 2013

Been to Ford and Honda before here. I didn't have terrible experiences there, but I either felt underwhelmed at the sales guys knowledge, or like I was a walking dollar bill to them. At Campbell Nelson, it felt like a small business feel. No canned catch-phrases or painful sales cliches or arm-twisting finance guys who look like ex-wrestlers (Ford). Just laid back dudes who felt like buddies. If you want to be treated like family and have a fun no-pressure experience, go to CN VW. Couldn't give them a higher recommendation.

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DealerRater May 10, 2013

I have used Campbell Nelson for service for quite a few years but never purchased a car there before. When my VW Beetle bit the dust and was too expensive to consider fixing, the service department had Clint help me in sales. I was hoping to wait another year to purchase a car but for someone that went into it reluctantly, I came out totally pleased. I felt that Clint was really hearing me and what I wanted and was very patient as I waffled a bit over price and features. I love my new car. Thank you Clint!

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DealerRater Apr 27, 2013

We went there to look for a used VW, but didn't find any we liked. Mr chang showed us a new Passat that we liked and got us a great deal on a lease. We are very happy with the experience of buying from here.

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DealerRater Apr 27, 2013

Clint was professional, friendly and never felt any pressure from him or anyone there. I found a small issue with the truck I bought and they took care of it no charge.

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DealerRater Apr 26, 2013

My husband and I had been to several dealerships to lease a new Leaf, but were put off by the pushy salesmen and high prices. We finally contacted Campbell Nelson Nissan and went in to see Matty. This was, by far, the best experience of any of the dealerships we went to! Matty and his team explained everything thoroughly, showed us our options and treated us as the intelligent humans we are. We negotiated a reasonable price and walked away very happy! I highly recommend Campbell Nelson Nissan, and in particular, Matty Cough.

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DealerRater Apr 20, 2013

Haven't decided what to purchase yet, however DOK was very helpful in finding the Jetta on the lot which I was looking for, and answered all of my questions! I would definitely recommend a friend to him, and am highly considering purchasing a car from him, as he was so helpful in the beginning stages of my car shopping! Straight forward and no funny business, thanks DOK!

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DealerRater Apr 18, 2013

After 14 years of driving my beloved VW Cabrio, I stopped by Campbell-Nelson to take a look at my choice for a new car, an Eos Lux. They didn't have one on the lot, but Barry was able to grab the keys of a co-worker's personal Eos so I could at least take a look at the interior fit and finish. He then set to work to find me one - in the state, in the NW, on the west coast, worldwide - whatever it took to find the exact model, (Lux), the color, (black oak brown metallic),and ...

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DealerRater Apr 12, 2013

My husband and I absolutley love Campbell Nelson VW! We have always had a wonderful experience with their Sales Team and Fianance Department. Alan sold us our Jetta, and was so easy to work with and helpful. We will definitley continue to buy cars from this dealership.

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DealerRater Apr 4, 2013

I worked with TAZ and he was extremely polite and helpful. From the time we walked onto the lot at the dealership he offered any answers that we needed but did not pressure us or get pushy as some salesmen tend to do. I would highly recommend this dealership as everyone we encountered during the shopping and eventually the buying process made things go smoothly and with the greatest of service and respect. The price of the the car was also perfect. It was a little more that I wanted to pay and we talked about that and they came ...

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DealerRater Mar 26, 2013

I have never written a review in my life, but this place is so good, I think everyone needs to know about it! I just bought my first new car from Campbell Nelson. I had done a lot of shopping around, but I never felt comfortable until I walked into Campbell Nelson’s dealership. For the first time I felt like someone was being honest with me about everything. Greg Skartvedt helped me through every intimidating aspect of purchasing a new car for the first time. He made me feel so comfortable; He answered every question, showed me the carfax ...

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DealerRater Feb 26, 2013

After my Audi was totaled out, I was in need of a dependable commuter and JB was able to help. It was a great experience and I would recommend both JB and Campbell Nelson. JB even helped me return my rental car at 6 at night before enterprise closed.

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DealerRater Dec 25, 2012

I didn't expect to purchase a vehicle that day, but Jon Taschner listened to my needs, identified the right models for me to test drive and compared a new and year-old model of the Jetta GLI. I found myself leaning towards the new car and he provided me with a great deal on a loan. I was impressed with the clear and concise information for the loan details, and appreciated the matrix of monthly payment options based on money down and length of loan. It made it an easier decision to purchase at that time. Jon even brought me ...

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DealerRater Dec 11, 2012

I bought the best car I have ever had this past August from John. He was so incredibly helpful throughout the whole process and very knowledgable. He really went above and beyond what I expected. I would sincerely recommend working with John to find your next car to anyone! My whole family will be going to him as well. No pressure, no hassle and just quality customer care! Thank you!!

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DealerRater Nov 22, 2012

A quick note about Todd Ackley and my experience at the dealership. I have never met anyone as professional and honest as Todd, in the car business. I purchased a vehicle for my daughter and by chance ran into Todd and what a blessing, he was exceptionally helpful and very laid back. He took care of the financing, the sale, the minor repairs, and left an impression on me that will have me coming back. Thank you Todd.

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DealerRater Sep 6, 2012

We've purchased 3 cars from Campbell Nelson and Larry is the reason we returned. He is patient, attentive and very knowledgeable. He answers his phone and if he's busy he always calls back quickly. Our second car had some service issues which he resolved in a manner above and beyond our expectations. We have total peace of mind with our purchase when Larry is our salesman - he's definitely one of the best! Doug found Campbell Nelson when he played golf with Doug Engberg and Craig Campbell and we're so glad! Thanks! (Doug has a nickname for ...

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DealerRater Sep 5, 2012

Larry was great. I called him up cold and asked him what type of VW he would get if he were me and 24 hours later I drove away in his recommendation. He met me late in the day and helped me two days in a row up to and past closing time. I wanted a new car and I really wanted to buy a car from Larry. I felt that he was honest and respectful. I really appreciated his advice, patience and service.

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DealerRater Aug 31, 2012

Simple and straight forward dealing! Doc was very friendly and the entire process didn't last more that an hour, and that is including my trade. I will defintelly recommend Campbell Nelson.

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DealerRater Aug 30, 2012

I put in a special finances loan app, got a call the next day with a number. Came in the day after, test drove a few cars and decided on one. Traded my old car in, did some paperwork and was on my way home in my new car the same day! A small confusion on payment but it all got sorted today. FABULOUS, thank you Mike Cardenas!!!!!!

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DealerRater Jul 31, 2012

I highly recommend Campbell Nelson! I worked with Clint Richardson on the trade in of my old jetta and purchase of my new jetta and it was a fantastic experience. He was very friendly and I felt very comfortable working with him. I will return to them in the future to do another trade-in/new sale and would recommend my friends and family to Clint in a heartbeat! Thanks for being wonderful Campbell Nelson!

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DealerRater Jul 31, 2012

We bought 2 cars from the dealership and was treated very well. I would recommend Campbell Nelson to a friend or co-worker. My new car was missing a part but have been assured it will be here in 2 days.

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DealerRater Jul 28, 2012

Recently I traded in a much loved Volvo S60 for a Certified Pre-Owned 2010 Volkswagen CC. After owning a trouble free Volvo for 5 years I thought I would only own Volvo's again. After a brief stop at Campbell Nelson I fell in love with the CC. There was a few cosmetic problems with the CC... and Campbell Nelson fixed it... no problem! They even gave me a free service loaner car for the few days it was in the shop. The service department was great, listened to my concerns and took care of it... I'm a fan!

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DealerRater Jul 25, 2012

Went in, talked with BC and Larry. They gave us the deal in about 5 minutes. BC asked for some colors that we were interested in [top 3] and he returned 5 minutes later with 3 cars at various dealers that they could do a trade with. We picked one. They gave us a fair amount on our trade-in [more than I was expecting] and we were signing papers in about 20 minutes [not including a test drive we did of a TDI (went with gas over diesel)]. Cecil was pleasent to work with during financing. Not pushy at all with the 'sales' portion of ...

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DealerRater Jul 6, 2012

Nice dealership. Larry (my salesman) was not overpowering in any way and didn't pressure me into buying anything I wasn't comfortable with. I will use his services again when looking for a car.

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DealerRater Jun 21, 2012

Clint was absolutely amazing during my purchase. I had certain needs when it came to my car purchase and Clint was so helpful and insightful. I really feel like we got to know each other during the process and I respect Clint very much. He has more integrity than I would ever expect to run into at a car dealership. His work with me did not end after I signed the papers and drove away. Clint has helped me with additional services after my purchase and feel like if I ever need anything he will be there for me and ...

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DealerRater Jun 8, 2012

This was an all around good experience on buying a new car--Easy to work with, great location, nice selection. Good enough that we bought two. Would happily recommend Larry and Campbell Nelson.

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DealerRater Jun 8, 2012

What a great experience I had this week with Campbell Nelson. We had shopped around, both with C-N competitors, as well as online - looking for not just the right price, but "the right deal" - proximity to our house (for service and loaners), the right sales person (friendly, not too "salesy"), a bit of earnestness/integrity, and some honest conversations about cars, strengths, weaknesses, etc. I know the VW brand very well and have been a VW/Audi owner for north of 25 years. We were looking to mix up our cars. We had a car ...

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DealerRater Jun 6, 2012

Great service doesn't stop after the deal is done like most other dealerships. So why should the positive reviews? Its only been two weeks since I bought my car. I went back up today (almost 70 miles away) for some service, and simply stated, that's what I got, great service. I've owned countless cars, bought from various dealers and visited even more in the interim. How many times have you actually seen the owner walking around? I never have, until today. I met Kurt and spoke to him briefly. He could have blown me off or kept it ...

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DealerRater Jun 6, 2012

Mike was fabulous to work with! He was easy going, professional and went above and beyond. The sales process was exceptionally easy from start to finish. I would absolutely go back for my next car and would recommend Campbell Nelson to everyone! Thanks again Mike! 🙂

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DealerRater Jun 2, 2012

This is a great dealership! We have leased two cars from Larry Camp and both experiences were awesome! Everyone that helped with the process were very genuine and not pushy at all.

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DealerRater Jun 1, 2012

This was absolutely our very best car buying experience ever! We will never shop elsewhere again. We had prepared ourself for the usual "used car salesman" mentality, but this is not how Campbell Nelson works. Jon Taschner was fabulous! He quickly zeroed in on our needs and desires in a vehicle and got us set up for test drive right away. We loved the car immediately and the minor glitch that we discovered with the car was repaired quickly and courteously by the service department. If you want a no hassle, fun car buying experience go see Jon. ...

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DealerRater May 10, 2012

Sonny is always so pleasant and helpful. He is very professional and listens to my problems and gives me good advice to keep my car running in excellent condition. I truly appreciate his knowledge and experience. It is a pleasure to have him servicing my car.

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DealerRater May 8, 2012

Everyone at Campbell Nelson was very organized, honest, and helpful. They are redefining the car buying experience with customer care, pricing, and integrity. I am happy I went to Campbell Nelson to purchase a new VW Passat. Thanks to the team that helped make the process of buying a great experience. As a resident of the community, I appreciate all the extras that Campbell Nelson does for those in need.

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DealerRater Apr 28, 2012

After searching and searching up and down the freeway looking at new cars, we encountered Larry. The treatment my wife and I received from Larry was bar none the best I have had when purchasing a new vehicle. He takes a very non-threatening approach to his selling process. This approach in addition to his "customer first" attitude is what put us over the top and helped us decide to purchase our vehicles. I highly recommend Campbell Nelson Volkswagen and especially Larry Camp.

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DealerRater Apr 18, 2012

Clint was wonderful to work with throughout my car shopping experience! He found the perfect car that fit my needs! I got a 2012 VW Jetta that I absolutely love especially with all the features it has to offer. Clint listened to what was important to me and was helpful every step of the way. I would recommend Clint to everyone because he was so friendly and knowledgeable!

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DealerRater Feb 16, 2012

Incredible Car Dealership...Great People, Great Experience!! Campbell-Nelson VW is the first place you should go if you are interested in a quality used vehicle, a lease, or buying a new vehicle. We originally were looking for a used vehicle for our son but also ended up trading in our car and leasing a 2012 Passat. Our salesman Dok Chang went above an beyond. When we arrived at 3:30 to test-drive the used Passat Dok had the vehicle sitting by the front door running and warmed up. After purchasing the used vehicle for our son we then asked about a trade in ...

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DealerRater Feb 11, 2012

Everyone there conducts their business professionally and they are able to properly communicate the options I have. I always feel they know what they are talking about and honestly are caring about wanting to help me solve my problems. Love them!

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DealerRater Feb 7, 2012

I had the most amazing experience when purchasing my Nissan Rogue yesterday. Charlie Kester and Ray Ishak helped me and couldn't have been kinder , respectful, and professional. They were both fantastic. Normally I don't negotiate the price of the car because dealerships are notorious for not giving the same deal to a woman as a man. Not so at Campbell Nelson, they gave me an exceptional deal and absolutely no pressure. I came back the next day and bought the car. I just can't say enough about the dealerships and people. This is the second car I ...

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DealerRater Jan 31, 2012

Ended up at Campbell-Nelson looking for an inexpensive used vehicle for my son and not only walked away with a great vehicle for the price, but also experienced really exceptional customer service. Kat Byrd (Sales) did an absolutely stellar job fielding my numerous requests and went above and beyond my expectations. Ryan (Service)also went out of his way to ensure I was happy. I’ve purchased 2 new luxury vehicles within the last 3 years, and the dealer service was not even in the same ball park. If you're looking for a VW or Nissan, take a ride to Campbell-Nelson – ...

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DealerRater Jan 23, 2012

I could not imagine a better sales experience. I got great deal on a new GTI and the extended warranty. They treated me well and fair. I kept waiting for the shoe to drop but it never did. I expected to go in to financing fighting but it was painless and they handled everything professionally. We had cleared financing ahead of time and had no trade-in and they didn't try to sneak anything in like special dealer fees even though I got an unbelievably good price on our new car. It is beautiful and we love it. I've ...

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DealerRater Jan 13, 2012

Charlie provided good help and direction when we were choosing a new VW. We have bought 6 new VWs in the past from other dealers where we lived, and this has been my favorite experience. He kept us up to date on order status, and helped make the process easy. Thank you! The dealership is extraordinary! Years ago when we visited relatives in Seattle we had an unusual problem with our car. The service rep called VW America and explained that it was obviously a problem with a crimped hose during manufacturing. The manufacturer covered the expense, and we hold this ...

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DealerRater Jan 13, 2012

It was great working with Larry in the purchase of our GTI. He was low key, allowed us to ask lots of questions and there was no high pressure sales tactics used. His knowledge of the VW and Nissan products was impressive.

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DealerRater Dec 31, 2011

Dok was my salesman and with help from financing they were able to work the impossible and get me into a new Jetta with almost nothing down. I have been to other dealerships and wasted hours getting no where. Dok got everything done, financing and all, in less than an hour. I would highly recommend Dok as a salesman and Campbell Nelson Volkswagen dealership.

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DealerRater Dec 31, 2011

Near flawless from start to finish. Helped right away and taken on test drives, talked about what was best for me and bought my Touareg. Easy as that. Friendly people working there. Campbell Nelson seems and has been reliable to buy from.

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DealerRater Dec 31, 2011

Larry was great to work with, and he and BC went out of their way to make sure we were satisfied throughout the process. Larry helped to get all of our questions answered, was knowledgable about the car we were interested in, and kept in great communication with us throughout the process of buying our new Golf TDI. He even came in on a day off to deliver our car, which was much appreciated, especially during the holiday season.

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DealerRater Dec 29, 2011

A great buying experience from start to finish. Clint Richardson has great integrity, is very friendly and knows cars extremely well. He let me drive multiple vehicles on the lot and was always available if I wanted to come back for another look. Best of all, at no time did I experience any sales pressure. When it came time to finalize the sale, the process was painless and John Stewart prepared all the necessary documents very quickly; even letting me borrow his reading glasses to see the fine print! Campbell-Nelson is a well-respected Edmonds dealership and one I recommend very ...

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DealerRater Dec 29, 2011

Awesome experience! We always bought Toyotas, this is our first ever VW and Clint made the transaction run as smooth as ever. He was extremely knowledgeable; he was to the point, no crazy games, personable and friendly. Great customer service, we felt comfortable and welcomed. We plan to shop this location again for our next vehicle purchases. Highly recommended! THANKS for the positive experience!!

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DealerRater Dec 28, 2011

I have heard of the good service at Campbell Nelson and I can say that they were all correct. It was the best car purchasing experience I have ever hard and I am a tough one to please. Very friendly, not pushy, in and out in no time and all handled with professionalism and respect. I would recommend them to anyone looking for a new or used car.

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DealerRater Dec 28, 2011

I have purchased a total of5 cars from Allan and I keep coming back and will as long as he is there. He is thoughtful and caring and knows exactly what my needs are and gets me what I want when i need it. I refer him to everyone! It doesn't hurt that I am a Volkswagen freak!

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DealerRater Dec 28, 2011

This was probably the most enjoyable car buying experience I have had! Charlie and the team at Campbell Nelson truly are great individuals! If you want to buy a car, this is the place to do it. The process was so easy, and so friendly. I have been shopping other dealers in the area for the car that met my specifications and Charlie delivered on product AND service!

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DealerRater Dec 17, 2011

Clint worked very hard to find us just the right car. We are still in the market for a new car and will only go to CampbellNelson VW.

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DealerRater Dec 10, 2011

All of the excellant new cars on the market makes it difficult to decide what is the best. It was a very difficult decision with three comparable vehicles from which to choose. I choose the Voltswagon Jetta because of Jon's helpfulness, knowledge and personal attention. He took his time explaining the new features and value of the car. Additionally he gave us his personal phone number and invited us to call anytime with questions, which I have done several times. I feel I have an ongoing resource for help when I need it. Thank you, Jon, for your ongoing ...

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DealerRater Nov 8, 2011

Hi me and my wonderfull girl went in to your dealler ship,on 11-6-11 to buy a used car form you, mike met us outside and introdused him self to us and was really freindlly, proseeded to show us several cars to fit our needs and likes, and to meet our budget mike took the time to explain every thing in total detail,he really went above and beond, to satisfiey us, we are so pleased with the service we got there i ashure u that we will return whin its time to get another vehicle, and will tell ...

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DealerRater Nov 5, 2011

I received a pre-approval in the mail and called in. Michael work very hard to get me in the car I wanted. I will go through him for all future purchases. I will also recommend him to friends and family.

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DealerRater Oct 13, 2011

Like most people I dread going to a dealership to purchase a vehicle. We were searching for a specific car and knew what options we were looking for. Having seen just about every one of the vehicles available between Everett and Tacoma we had previously decided to make offers on two other vehicles at different dealerships. Each of those experiences was unsuccessful and filled with the typical games one comes to expect from a car dealer but in hindsight I am now glad that those deals didn't work out. I found a vehicle of interest on Campbell/Nelson's ...

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DealerRater Sep 29, 2011

We just bought our first new car in 11 years and cannot say enough positive things about our salesman, Clint Richardson. He has the patience of Job, a great sense of humor, and knows his cars inside and out. He worked above and beyond to make the "miracle deal" go through and found us the exact model/specs we wanted. We will always buy future cars from Clint and highly recommend him. Susie Karle in financing explained all of the paperwork to us thoroughly but painlessly and made sure we understood all of our options. She was also a ...

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DealerRater Sep 24, 2011

Excellent customer service!!! From the very begining when I had ordered my car until the moment I have received the keys it was a pleasure to work with Dino. Fine, exeptional and very profesional getleman who kept me informed through all the process, and introduced me to all the features of my new car. Again, Excellent service Dino and Kampbell Nelson. Thank you!

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DealerRater Sep 9, 2011

We were mailed a newsletter with your dealership on it. My husband needed to buy a used car and decided to call. He was so glad he did. He talked with Todd and after receiving all information Todd called him back that same day and told my husband he could get him a car. We came in the following day and sat down with Todd. He was very professional, courteous all the time, explained everything to us before we went to look at any cars. He asked all the right questions to my husband to get an idea of what ...

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DealerRater Sep 2, 2011

I purchased a new Golf TDI from Campbell Nelson recently and I was very happy with the experience. They did not have the exact make/model which I was looking for but Alan got the car for me from a far-fkung dealership at an attractive price. Saved me a long road-trip as there were few such cars in the state! The price quoted was what I paid out of the door - there were no additional fees or charges tacked on. Susie went over the paperwork with me without "over-selling" me on the extra stuff that I didn'...

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DealerRater Sep 1, 2011

I have never had such an enjoyable experience with any other dealership anywhere! This is the best place to buy a car. John Kelch rocks! Everyone who helped us buy our new car was kind and gracious. They wanted us to have a great experience and we did. This is the first time I haven't had to spend 4 hours buying a car and it was like a weight was lifted off of my shoulders. We will recommend John Kelch and Campbell Nelson VW/Nissan to everyone we know and to anyone who asks us where they should buy their ...

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DealerRater Aug 10, 2011

Car shopping is not one of my favorite things to do but after dealing with Larry and the rest of the team at Campbell Nelson. I do not mind. Larry was great and so was the rest of the team. I was in and out with a brand new beautiful car in an hour. Everyone was trying to help. I have to say that the level of customer service I received at Campbell Nelson was top notch! I would recommend them to anyone and everyone I know! Thank you!

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DealerRater Aug 7, 2011

We went to Campbell Nelson Volkswagen looking for an older used pickup, and got exactly what we were looking for -- no hassle or attempts to "upsell." Charlie was very helpful and professional. After the sale, he even drove the truck down to Seattle for me because I didn't have another way to get it home (taking at least an hour out of his work day). The truck was listed at right around Bluebook value, but we were able to knock a couple hundred bucks off the price. These people are honest, helpful and fair -- would ...

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DealerRater Jul 24, 2011

From the moment I walked through the door I was greeted with a smile and impeccable service. Alan worked with me to find me a car. I gave him my price range and explained what I was looking for. He found me my Volkswagen Rabbit. I love this car. Alan didn't treat me like a customer... He treated me like a friend. He wasn't just in it for the sale. You can really see that this dealership works to match their customers with the perfect car for them. When I picked up my "new" car (2008 Rabbit) ...

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DealerRater Jul 1, 2011

After an exhaustive search of the auto market and trips to numerous dealerships, my experience at Campbell Nelson was refreshing and enjoyable. Charlie was extremely knowledgeable, honest and patient with my (many) questions and I very much appreciated his low pressure, no nonsense approach. I felt comfortable and reassured that the information I was receiving was correct and that the price we agreed upon was the best out there. I would definitely go back to Campbell Nelson and work with Charlie again. Overall, a very satisfying experience and I’m extremely pleased with my new car!

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DealerRater Jun 23, 2011

Charlie was extremely knowledgeable and helpful. He listened to what we were looking for, not directing us towards what he thought we should buy. This was a welcome site compared to other dealerships we had been to, including neighboring Volkswagen dealerships. We are very happy with our purchase (2011 Jetta Sportswagen TDI) and would definitely purchase another car from Charlie and Campbell Nelson VW if we were in the market. Thanks!

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DealerRater Jun 21, 2011

I recently just got a new VW 2010 EOS and love it! I couldn't have asked for better service while at Campbell Nelson. Both Charlie Kester and Larry Camp were very helpful with the sale along with pointing out the features of the car. Overall it was a good experience and I would recommend them to someone interested in a new car. Thank you.

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